Frequently Asked Questions

Our Wellness Mode products are designed for anyone looking to improve their sleep, reduce stress, and enhance overall well-being, regardless of lifestyle or routine.

No, our Wellness Mode products are made to be simple and user-friendly. Most require minimal setup and can be easily integrated into your daily routine.

Yes, Wellness Mode products are designed for daily use and are safe to incorporate into your regular wellness routine.

Our head office is located in Perth, Australia.

Shipping is free on all orders to Australia.

We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.

We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.

We offer a 14 day money back guarantee. If you're not completely satisfied, just reach out and we'll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.

Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.

Once your order ships, you'll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you're on a mobile device.

You can reach our friendly support team through our contact form located on our 'Contact Us' page, or by emailing us directly at wellnessmodeau@gmail.com. Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.