Your Better Life Starts At Wellness Mode
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Frequently Asked Questions
What benefits can I expect from Wellness Mode products?
Our products are designed to support better sleep, boost energy, reduce stress, and enhance overall recovery.
Are Wellness Mode products safe and easy to use?
Yes, all our products are safe, easy to use, and designed for everyday comfort at home.
Where are Wellness Mode located?
Our head office is located in Perth, Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at wellnessmodeau@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Wellness Mode, our mission is to help people feel their best by providing simple, effective wellness solutions that support recovery, improve sleep, and restore natural energy. We are committed to offering high-quality products that seamlessly fit into everyday life, empowering individuals to take control of their well-being and live with more balance, vitality and confidence.
Fast, Free & Secure Shipping Australia Wide
We believe feeling your best shouldn’t have to wait. That’s why we offer fast, free shipping on every order.
Your wellness essentials are carefully packed and delivered straight to your door, so you can start your Wellness Mode sooner.